Automate?

When to start

Without a system, routine eats time every week. Small business owners in the UK estimate they spend about 11 hours a week on admin and finance, roughly six working days a month.

1Market research

Customers and competitors: Who your customers are, what they want and fear, why they leave, what competitors promise them.
Positioning: How you’re different and which words to use so customers recognize themselves.
A website that sells: I study the market and competitors first, then build a site where every block answers a pain or objection your customers have.

2Sales and marketing

Leads that don’t go cold: Every new lead gets enriched with data about the person and a score for how likely they are to buy. Your manager sees the warmest ones first, with a first message already written for that person. The same works for your existing contacts: each gets their own message by email or messenger, not a template.
Calls without manual entry: Each call turns into text, and the agreements and objections land in the deal card on their own.
Sales call reviews: Recordings show where a manager lost the deal: didn’t find out what the customer needed, didn’t handle an objection.
Proposals and documents: A proposal, invoice or contract is built from the deal card or a call recording, in your branding.
A website for search and AI: I review your site, its markup and the structure of its texts so Google finds it and ChatGPT and other AI assistants can cite it.

3Team routine

An AI assistant for company knowledge: Your team asks in plain words and gets answers from your documents and procedures.
Spreadsheets and documents: Filling in, checking, moving data between systems and drafting emails run on rules you set.
A CRM built around your process: I build a CRM from scratch or sort out the one you have: deal stages, reminders, bringing back customers who went quiet.
An assistant for the owner: It sorts your inbox and calendar, drafts replies, tracks tasks and shows you only what needs your decision.

4Customer support

Conversations with customers: A bot answers questions from your documents and takes the person through to a deal. Your team steps in where a human is needed.
Telegram and WhatsApp bots: The bot takes over what’s done by hand in chats today: requests, bookings, answers, reminders, broadcasts. I put the set together around your process.
Messages after payment: As soon as someone pays, they get messages: what happens next, how to use what they bought, where to ask questions. Nobody forgets to write to them.

5Analytics and data

Your business numbers on one screen: I connect ads, your CRM and payments to one dashboard. It shows sales, money and how each team is doing, plus what it costs to win a customer, what they bring in and which channel pays off (unit economics). The numbers update without anyone compiling reports by hand.
Marketing reports: I connect your ad accounts and analytics, and a report on them reaches you on schedule.
News from key accounts: Once a week the system checks what’s new with them: a role change, a news story, a launch. That gives you a reason to get in touch at the right time.
Competitor prices and outside data: Competitor prices and other data from websites and chats are collected into a spreadsheet.

Tell me where your day goes. I’ll see what I can take off your plate first.

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